November 23, 2014

Walgreens Official Coupon Policy

Aug 27, 2010

Walgreens has finally posted their official coupon policy on their website!  I checked out my window and don’t see any flying pigs, but I might have just missed them….hehe.

Here the points from the coupon policy that will answer some of your most frequently asked questions:

General

  • Competitor coupons are not accepted at Walgreens.
  • The number of manufacturer coupons, including Register Rewards manufacturer coupons, may not exceed the number of items in the transaction. The total value of the coupons may not exceed the value of the transaction. Sales tax must be paid, if required by state law.
  • Any coupon offer not covered in these guidelines will be accepted at the discretion of Walgreens management.

Sale Items

  • Walgreens will accept manufacturer coupons for an item that is on sale.
  • In the event that any item’s selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.

Multiple Coupons

  • When purchasing a single item, Walgreens accepts one manufacturer coupon and applicable Walgreens coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
  • The coupon amount must be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value).
  • When purchasing multiple items, Walgreens accepts multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers, unless a limit is specified. Management reserves the right to limit the quantity of items purchased.

Buy One, Get One Free Coupons

  • When items are featured in a Buy One, Get One Free promotion, up to two coupons can be used against the items being purchased, as long as the net price does not go below zero for the items being purchased.

Internet/Print at Home Coupons

  • Walgreens accepts valid internet/print at home coupons.

Register Rewards Coupons

  • There is a limit of one Register Rewards (RR) printed per offer per customer per transaction.
  • Customers redeeming a Register Rewards against the same offer may not receive another RR.
  • The RR coupon value cannot exceed the total purchase amount. No cash back and no cash value for RR coupon.
  • The number of manufacturer coupons, including RR manufacturer coupons, must not exceed the number of items in the transaction.
  • Register Rewards must be forfeited if the qualifying merchandise is returned.
  • Register Rewards cannot be used toward the purchase of gift cards and pre-paid cards.

You can read the full coupon policy here.  You may want to print a copy to have on hand in case you run into issues at Walgreens!


Comments

  1. Hi there! I really love reading your posts everyday and thanks for all you do! How do you handle using a manufacturer coupon stacked with a Walgreens coupon (from weekly ad or monthly booklet)? Some cashiers let me use the MF ones first and then WAGS, some do not. I usually are not out to ruffle any feathers and will give up a money maker to stay in good graces. Interested to know you and others think about that situation.

    • @Jessica, I just give them the manufacturer’s coupons first and then the Walgreens coupons. Only a couple of times have they scanned the Walgreens ones first, and it is usually not a big deal because it just means I don’t get the overage.

  2. I am not happy with them limiting the coupons to the sale price rather than the face value and here is why.

    When they send in the $1.00 coupon that they only gave me 90 cents credit for, they are going to be reimbursed for the whole $1.00. That is an extra 10 cent profit for them from me. Now start multiplying that by the thousands of customers and thousands of coupons and you can see that it is a real money-maker for them.

    I will agree that the total bill should not go below $0, but I think we should get credit for the full value of all coupons as long as we are spending enough in total to cover it.

    • @Eremita, For me, getting it free is enough, but yes they do get the profit. I think them getting a profit would make them like coupons more, but it seems to make no difference to them.

      • @Stephanie,
        I agree…getting the item for free is good enough for me and as long as they are allowing that, I don’t care if they a few cents for it. Might make them more amenable to taking coupons.

    • @Eremita,

      I work at Walgreens, and I can tell you that we do NOT get the full face value of the coupon reimbursed to us. The cashier is to cross out the original amount and write the new amount on. At the end of the night when we total up the coupons to be submitted for reimbursement, we use the lower amount.

  3. I have a question…I’m still fairly new when it comes to couponing, so I don’t always know every way to use a coupon. I know that Walgreens is running a good deal on Keebler cookies, and I was curious to see if my deal scenario will work out. Wal-Mart had tear pads of coupons for $1/1 Keebler snack item. If I buy 2 Keebler snack items, and use 2 $1/1 coupon, can I also use a $1/2 Keebler snack item coupon if I have a filler item to keep my number of coupons equal to my number of items and get some overage, or will my coupon beep because I’m only buying 2 Keebler items and using 3 Keebler mfr coupons? Thanks!

  4. I guess i’m kinda confused about the register rewards program….can I use the amount of that register reward toward the same purchase??

  5. I have a coupon that says “manufacturer coupon good only at Walgreens. Not valid with any other offer.” Does this mean I can not use this with another store coupon?

  6. I attempted to use a coupon buy 2 Secret deodorant get 1 body spray free with Walgreen’s B1G1 1/2 off Secret Deodorant sale and it didn’t work. I wanted the free body spray without paying full price for two deodorants. Does anyone know why this didn’t work? The cashier wasn’t helpful.

  7. can someone explain how this mail- in- rebate works?

    • @tina, For mail-in rebates, you usually have to have a copy of the rebate form, a copy of your receipt, and sometimes a upc # from the product. Mail all the items in to the company listed on the form and they will mail you a check. :)

  8. I have one question and one comment.

    First, my question is…Can I recieve RRs for two seperate items in one transaction? Scenario…this week, Revlon nail polish gives 3RRs and Aussie gives 1RR…can I purchase the Revlon nail polish and the Aussie in one transaction and receive the RRs for both, or do I need to split this into two seperate transactions?

    Also, I had a bad experience at Walgreens the other day…Their expo markers were on sale, a 2-pack for 99 cents. I was purchasing two packages and I had an expo manufacturer coupon for $2/2…the coupon was legitimate, matches the item perfectly, and said ANY expo maker product…yet, when the cashier scanned the coupon, she told me it wouldn’t work and she couldn’t accept it. When I asked her why, she simply said “I don’t know it just won’t work…so your total is 2.12″…she had NO answers and did not even try to help me! Naturally, I told her I’d pass on the purchase. So I took the Walgreens ad to Walmart, got a price match, and used my coupon without a problem…ughhh Walgreens is so frustrating and the cashiers act like I am stealing from them when I present a coupon!

  9. I have a question as well. Say Walgreens is offering a Dove 4/$15 with a $5RR. If I have 2/ B1G1 coupons for Dove can I use those 2 coupons and get the RR because technically with the coupons I would be getting 4 items but 2 of them would be free with coupon. I hope I am not too confusing. I confuse myself sometimes with Q Lingo. lol

  10. If a coupon is $1/2, does it count as 2 coupons? The cashier told me I had to buy a third item to use my RR because the $1/2 coupon was like using two coupons since it applied to two items.

    • Yes, she is correct. At Walgreens, only 1 coupon can be applied per item, so since that $1/2 coupon applies to both items, you would need to buy a 3rd item if you wanted to use another coupon.

  11. I called customer service and they explained that if you get a rain check on an item that has Register Rewards, the rain check will be for the sale price only (without register rewards). They cannot subtract the register reward amount.

  12. I recentley saw on tlc a woman named kelly who just shared her stash for a high school fried. Now kelly is teaching her friend how to do it. But she uses a an apple Ipad with some program that allows it to be set up like different tabs. she is able to see exactly what an item costs and her coupon = now price. Her method looks so easy does anyone know what her system is and how to teach it to me. I would be willing to buy and IPad just to be able to access her or someone else’s lay out. I enjoyed the clarity and ease of use. Pleasee find Kelly and have her help me pleassee
    I need an easy system and I really like the plan she was teaching to her high school friend. I am desparate to get orgainzed about my items and the applied coupon and approx. list expenses, Family of 4 young men and I that has a disability. Just teach me an I will pass it on forward. I hope to be able to donate stuff to our local food banks. what a beautiful gift and the enormaously great feeling a family could have as to donate to people in your own community that could benefit from you smart and savvy “purchasing” necessary items. I would be sooo greatful.
    Sincerely,
    Disabled mom

  13. I don’t know how often people check this. but I have a walgreens coupon question.
    I have two Buy 3 save $1 on cereal coupons, if I buy 4 cereals, can I use both coupons and save $2? or would I need to buy 6 boxes in order to use both coupons?

    I am new to couponing.
    Thanks for your help!
    Mike

    • You would need to buy 6 because you can only use 1 coupon per purchase. In this instance, 3 boxes of cereal is considered a purchase, so you can only use one $1/3 coupon per 3 boxes you buy.

      • That’s what I thought/feared. Thanks.

        As it turns out I ended up getting the 2 cereals/Save $1.00, so it worked out with two coupons and 4 boxes. The trip was $40 (give or take) retail price and I paid about $19 and some change. I was very happy with this for my first couponing trip.

        Also, just a FYI, Hunts tomato sauce with the in store coupon and the $1.00 coupon on Hunt’s website (leave a review for their recipe) is $0.17 for 3. Awesome deal!

  14. I just had my first couponing experience. I am very new to this and planned my first trip to Walgreens. I excitedly went to the checkout with my total and savings amounts in mind. I had carefully read the coupon policy and could not find anything saying that they do not double MF coupons. However, after everything was rung up and the cashier began scanning my coupons, I noticed that none were doubling. I mentioned it and she said they don’t double any coupons. I guess I was under the impression that unless otherwise stated in the policy, manufacturer coupons are generally doubled. Like I said, this is all brand new to me…I tried contacting customer service on their website but she didn’t know either. Can anyone give me some insight?

  15. Walgreens wouldn’t take my coupon that was more that the price of the item at all. Didn’t even offer to take off just the amount of the product. I guess there is alot to learn….and each store is different even if they are the same company.

  16. I just went to Walgreen to try getting the Free Scope. The manager told me they didn’t accept the printed coupons because it is easily produced. i should have told him that it is printed from the internet and it should be easy to have more than one. But it scans. Since I didn’t read the coupon policy before going to the store (I just figured that everyone else had no problems since they commented on FB that they saved a lot) so I wasn’t able to reply to that. Got jip out of one of my RP coupon and had to pay $2 bucks for one Scope so that I can get the RR of $2.00 to use on the next transaction to get a free bottle of Scope. *sigh

  17. I was at a Walgreens earlier this week and saw two items that had orange tags (Dove Men’s Shampoo for $2.79 each, Reg. $4.99) and (L’Oreal Advanced Haircare Smooth Intense Xtreme Straight Crème for $2.99, Reg. $7.99). I was so excited because I had coupons that would make these basically free or very cheap! Usually I have no issues when dealing with cashiers (they’re even sometimes extremely helpful), but this one cashier had to have been the WORST type of person to be in customer service. When she rang my items up, they came out full-priced so I pointed out the sale to her. Before she even goes to verify what I said, she straight out tells me that I am wrong and these would never go on sale. I told her to go look at the shelf for herself, so she sighs & walks that way (an area that I could clearly see from my position at the beauty counter). She looks, looks again, then just rips (and I am not talking about a simple tear. She literally snatched that sales tag like it was her enemy.) She comes back to me and goes “Oh. Don’t know why that was there. But regardless. You’re still wrong. These either went on sale before or will be later, but not now.” I told her to prove it to me & she falters and says “Ok. I will let you use your MQ, but only if you pay the item at the full price and not the sale price because we do not accept MQ for sale items.” Ummmmm….and please correct me if I am wrong here, but I told her that I do not believe she is correct and asked for a manager (who she shouted for on the intercom) who, after he comes over, listens to the cashier’s rendition of the coupon user who doesn’t know their policy and is trying to basically STEAL from their store by using coupons for cheap-priced products…and the manager AGREED with her. I asked him why this was the ONLY time that I am being told about Walgreens not accepting MQ with sales items when I had no issues in the past. He shrugs and says “Well, the other cashiers never caught it then, but my cashier is right. You can’t use it. Either do it her way, or we can’t sell these items to you.” Wow. Really? So I requested to cancel the entire order and give me back my coupons since they were not going to listen to reason or facts ( I had brought up a copy of the policy and they STILL said I was wrong!) The cashier actually ROLLED HER EYES at me, accompanied with a sigh and practically shoved my coupons back at me. This is truly appalling. Has the policy changed that I am not aware of? I’m so sorry for the long comment, but as I type this, I can’t help but feel the anger rise up again. I’m even afraid to go back to that Walgreens for fear of getting the same treatment. =(

    • Wow! That is SO horrible. I’m so sorry to hear about your experience! They were definitely in the wrong, and I highly recommend contacting corporate customer service about it (and mention your store, manager, and cashier’s name). Sometimes that really helps. When an entire store is in error about correct coupon usage, it has to be straightened out at the corporate level. Good luck!

  18. I’m new to this and was wondering when stacking coupons I noticed that in store coupons say “not valid with any other offer.” Does that mean I can’t stack coupon with manufacture coupon? Or it just means I can’t use another in store coupon?

    • It just means you can’t use another store coupon on top of it. Walgreen’s allows you to use 1 manufacturer coupon and 1 Walgreens store coupon per item.

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